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About Products

JoyBerri is built around real-life joy—keeping people active, creative, and unplugged. Every product is crafted with premium materials, safety-certified engineering, and thoughtful design for everyday families.

From fast, easy assembly to 5-year warranties and lifetime support, we’re here to help you bring lasting fun and connection home.

JoyBerri products are created to be enjoyed by a wide range of users, from kids to adults. If you’re interested in screen-free fun, we have a hobby or activity to explore, from active play to creative pursuits, all designed with safety, durability, and lasting enjoyment in mind.

Whether you want to wind down and crochet after work, puzzle with a friend, or hop on a trampoline with your family, there’s a JoyBerri experience for you.

All of our products come with detailed instructions on how to assemble. If you did not receive the manual, please reach out to our customer support and we will email you an electronic copy of the manual or mail a physical copy, whichever you prefer!

Every JoyBerri product goes through thorough safety and quality checks before it reaches you. We work with trusted manufacturers and testing partners to ensure our designs meet high standards for performance and long-lasting use.

Need spare parts or accessories? Contact us at Support@JoyBerri.com and we’ll be happy to help.

Shipping & Returns

Yes! All US orders qualify for free UPS ground shipping. Additional shipping costs may be needed for international orders. You will see your shipping options at checkout.

Orders processed here in the USA will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You may return any item (used or unused) within 30 days of delivery for a full refund. If the item was assembled, you will need to unassemble it and pack it to return. Return shipping is free of charge. We can email you a return label to print. Please be sure to include all accessories and cords with your item in your return package.

Joyberri warranties all products against defects in material and workmanship for normal use following the published product manual for a period of FIVE (5) years following the date of purchase.

This warranty does not cover damage caused by negligence, misuse, abuse, accident, use inconsistent with product manual, or unauthorized repair or modification. Any defective products meeting the above limited warranty requirements will be repaired or replaced at no charge.

You can register your warranty directly on our website for added peace of mind. Warranty coverage applies to new products purchased from our website, Amazon, or authorized resellers. Click here to activate your warranty.